JS Group are currently seeking an Operations Manager with a strong leadership and excellent customer service background to create, develop and lead a highly competent manufacturing team such that safety, quality, delivery and installation dates are met and exceeded.
The successful candidate would be required to look after the following areas in the business.
Duties and Responsibilities:
Take overall responsibility for the whole production processes in the factory
Ensure production targets are being met
Planning, scheduling, monitoring and execution of the factory production process
Ensuring production volumes and product quality are at a high level
Ensure daily targets and quality standards are met
Liaison with managers on a continuous basis to help the production line work efficiently
Answer phone / dealing with customers enquiries and keeping them up-to-date with production and delivery stages
Constant customer communication to ensure all clients are fully aware of the certain stages the project is at
Manage day to day production operations of the company from planning to manufacture and delivery to installations
Build relationships with customers and suppliers
Lead, supervise & motivate all staff in all departments
Daily/weekly operations and production meetings
Logistics for national installations
Submission of weekly/monthly reports to the Managing Director
Willing to work flexible hours during busy periods
Create good working relationships with the Factory Management Team
Ensure all staff within the factory are following the correct processes and procedures in order to meet deadlines
Manage day to day staff issues – walking the floor to identify and deal with as required and escalating up when appropriate.
Work with project managers and head of design to ensure all information has been received and specific dates have been scheduled in to suit all client expectations
Skills & experience required for the role:
Demonstrable experience in mentoring individuals and teams to be the best
Have an enthusiastic, diligent and proactive approach
Excellent analytical and reporting skills
Excellent organisation skills and the ability to prioritise tasks
The ability to achieve targets and personal objectives
A positive outlook with the ability to work under pressure and to work flexibly to meet business requirements
Qualifications and Characteristics:
Previous experience in an operations management role
Ability to lead and coach large teams
Good IT skills (Outlook, Word and Excel)
Qualification in a relevant discipline is preferred
Free staff parking
Salary: £28,000-£33,000 per annum depending on experience
40 hours per week – Monday to Thursday 8.00 a.m. – 5.00 p.m. | Friday 8.00 a.m. – 2.00 p.m.
Looking to join the team? Send your CV to email@example.com with the subject ‘Operations Manager‘.
We look forward to meeting you soon!